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Problems with our Website?

If our website doesn't work for you it means we are losing customers - so please let us know what error message you are getting or what the problem is. We will send a free gift with your order for reporting it to us.
Our websites have been tested on all major browsers including Firefox, Explorer, Safari etc. Any problems will be with be local to you. But we can help.

Typical Problems..:

Security Warning - Parsed Array Keys.
This is a Java Script or Cookie security issue normally caused by the security settings of PCs used from a work place. You will need to call us to resolve this one!

Update your browser Application.
Most problems can be solved by updating to the latest version of your web browser, Explorer, Firefox, Safari etc

Solving Cache errors.
There is an error causes by corrupted or out of date information held in your PCs cache. This error can often be solved by emptying the 'Cache' of the Browser you are using.

Internet Explorer - To clear the Cache go to 'Tools' > Internet Options > General > Delete Browsing History > Delete Temporary Internet Files> Delete Form Data.

Firefox - Got to 'Tools' > Clear Private Data > make sure that you only have 'Cache' ticked and click 'Clear Private Data Now'.

Safari - Go to 'Safari' top left of menu bar > Click 'Empty Cache' > Click 'Empty'.